When you travel overseas use international roaming to access all the services you've come to rely on:

• Make and receive voice calls
• Check your VoiceMail
• Send and receive SMS and MMS
• Access and send email

Before you leave Australia

1. If you need to activate or deactivate Optus AutoRoam free call 1503 from your Optus mobile phone. The service is available 24x7 and will confirm your status via SMS.
2. Please check the rates for the countries you are visiting before you leave Australia.
3. Check that your handset will work in the countries you plan to visit. Destinations such as Japan and Korea have networks that may not be compatible with your handset. In this instance, contact us for assistance in renting a compatible handset.
4. It's a good idea to change the numbers in your handset phonebook to international format (for example +61 4XX XXX XXX for an Australian mobile number or +61 2 9XXX XXXX for a Sydney home phone). This will allow you to call back to Australia from your handset phonebook in the usual way.

When you arrive overseas

Turn on your phone. After about 30 seconds, most phones will automatically select one of the international roaming overseas networks. Once connected, the name of the network will appear on your phone screen. Your phone is then ready to use.

If a network isn't selected or you would prefer to use a different network (for example, GPRS services may not be available on all networks in a particular country), you can select manually using your handset menu.

Receiving calls while overseas

When using international roaming, your mobile number stays the same.

1. Callers from Australia dial your mobile number as if you were still in Australia.
2. Callers from outside Australia (including callers from the overseas country you're in) must also dial your mobile number as if you were still in Australia.

Making local and long distance calls while overseas

It's just as easy to make local and long distance calls on your Optus mobile overseas as it is at home. You can make local and long distance calls, simply by dialling the area code and phone number.

Making international calls while overseas

When making international calls enter the number in international format:

1. Dial +. This will automatically substitute for the international exit code for the country you're in. On most phones the + is located on the * or 0 button
2. Dial the country code, area code (excluding the first zero) and phone number for the destination you're calling. Note: An area code is not required when calling a mobile; however you must exclude the first zero of the mobile number. For example +61 4XX XXX XXX for an Australian mobile number or +61 2 9XXX XXXX for a Sydney home phone.